Age & Identity Verification Policy

Last Updated: 2 October 2026

Solutionize Tech, LLC (Delaware, USA), operating the Finsta platform ("Finsta")

1. Purpose and scope

This Policy describes how Finsta verifies the age and identity of creators, the age requirements applying to consumers, the controls that prevent unverified persons from receiving payouts, and the requirement that every other person appearing alongside a creator is verified as a co-creator. It forms part of the Standards together with the Terms & Conditions, the Prohibited Content and Activity List, the Content Moderation Policy, the Complaints & Content Removal Policy, the Creator Consent & Media License and the Co-Creator Verification Policy. It applies to all accounts globally.

Verification is proportionate: identity checks are performed where the law and the card networks require them, they are carried out by an independent third-party identity verification provider rather than in-house, and no identity data is collected from a consumer who does not seek access to 18+ content.

2. Standards

• Every creator must be at least 18 years of age, and every person depicted in Uploaded Content must be at least 18.
• For creators, age is not self-declared. It is derived from a verified government-issued photographic identity document. Verification is required before any funds are released to a creator. An account may create a profile, upload content, set paid rates and offer and conduct paid Interactions before verification; no payout is made to an unverified account.
• Consumers must be at least 18 years of age and confirm this at sign-up when they accept the Terms & Conditions (Section 5).
• Every other person appearing in a creator's Uploaded Content, or on the creator's side of an Interaction, must first be verified as a co-creator under the Co-Creator Verification Policy: identity and age confirmed by our third-party identity verification provider against a government-issued photographic identity document, and a signed release (Section 6).
• Account sign-up requires a date-of-birth affirmation, and the consumer app carries the highest age rating offered by the mobile app stores through which it is distributed.

3. Verification process for creators

Step 1: Account creation

The applicant creates an account with email and phone verification and a date-of-birth affirmation. Timestamp, IP address, device identifier and app version are logged for every account event and retained.

Step 2: Identity and age verification

Before any funds are released, the creator completes identity and age verification. Verification is handled by a third-party provider as part of its onboarding, under that provider’s own terms, privacy policy and regulatory obligations. It checks the creator’s identity, date of birth and ownership of the receiving account against a government-issued identity document, and may include a facial scan or other checks; what is collected is determined by the provider. Finsta does not operate the check and does not receive the identity documents or any biometric data collected in it; what Finsta receives is the outcome, the verified date of birth, and a reference and date for the check. A creator who does not complete and pass that verification is not paid.

In some cases, for example where a check cannot be completed through the provider, we may ask a creator to send documents to us directly through support. Documents received that way are held only for as long as needed to resolve the matter, as described in our Privacy Policy.

Step 3: Contractual acceptance

Creators must affirmatively accept, by individual checkboxes, the Terms & Conditions and the Creator Consent & Media License. Acceptance events are recorded with timestamp, IP address and device identifier.

Step 4: Ongoing assurance

• Re-verification is event-driven rather than periodic. It is triggered by payout anomalies, credible reports, enforcement events or material changes to account details.
• All Uploaded Content is subject to automated screening before publication. Screening is applied to every upload, but no screening system detects every violation. Screening assigns signals and categories to content. Where particular signals or categories are present, screening may result in automated action, including restricting or removing the content and suspending or banning the account. An internal reviewer may additionally examine flagged content. The full model is described in the Content Moderation Policy.
• Age-restricted content never appears on a Public Surface as defined in Section 8.7 of the Terms & Conditions, and is blur-gated until it is purchased.

4. Biometric information

As part of the verification described in Step 2, the third-party provider may collect biometric data, for example a facial scan, and a biometric identifier derived from it, used to match the person to their identity document. What is collected is determined by that provider, under its own terms and privacy policy, and any notice or consent required for it is given by the provider at the time it is taken. The same applies to the verification of co-creators under the Co-Creator Verification Policy.

5. Consumers

Every consumer must be at least 18 years of age. At sign-up a consumer must confirm that they are 18 or over and accept the Terms & Conditions. Consumers cannot publish content on Finsta.

Further controls apply to every consumer account: the consumer app carries an age rating in the app stores through which it is distributed, and all user content sits behind an authenticated account with no public browsing.

6. Persons appearing in content

No person other than the creator who holds the account may appear in that creator's Uploaded Content, or on the creator's side of an Interaction, unless they have first been verified as a co-creator. Verification confirms the co-creator's identity and age (18 or over) through our third-party identity verification provider, against a government-issued photographic identity document matched to a live selfie, and includes a signed release covering the creation of the content and its distribution on Finsta. The full process is set out in the Co-Creator Verification Policy. Until co-creator verification is available, no person other than the creator may appear.

Content depicting a person who has not been verified as a co-creator is removed, related payouts are frozen, and the account is subject to termination. Depicted persons may withdraw consent and may seek removal at any time through Depicted-Person Appeals in Part B of the Complaints & Content Removal Policy, and, for intimate imagery published without consent, through the 48-hour removal process in that Policy.

7. Records

Finsta retains, for each creator: the outcome of the third-party verification, the verified date of birth, and the reference and date for that check; the creator's acceptance of the Terms & Conditions and the Creator Consent & Media License, with timestamp, IP address and device identifier; the creator's warranties regarding persons depicted; and any documentation the creator has produced to us. For each co-creator, Finsta retains the outcome of the third-party verification, the verified date of birth, the reference and date for that check, the signed release and the creator account they are linked to. Identity documents and any biometric data collected during verification are held by the third-party provider. Where a creator sends us a document directly through support, we hold it only for as long as needed to resolve the matter. Retention periods are set out in Section 7.1 of the Privacy Policy.

8. Enforcement

• Payout to an account that has not completed verification is blocked.
• Verification failures, fraudulent documents and impersonation lead to rejection and to device and identity blocking.
• Violations after verification lead to content removal, payout freezes and account termination. Unlawful material is preserved and reported to the relevant authorities.

9. Governance

This Policy is owned by Finsta's compliance function (admin@solutionize.tech) and is reviewed at least annually and whenever the law, the card-network rules or the product materially change.